Frequently asked questions
Is the device safe for all skin types?

Yes. The MYRSKN Aura-M SkinBooster Device is designed to be gentle and suitable for all skin types. Its smart temperature and energy control adjust for comfort while maintaining performance.
Can I use the device with normal skincare?

Avoid using normal skincare. Only conductive SkinBooster Gel should be used during the treatment for proper conductivity, hydration, and safety. Using regular skincare products during use can cause irritation or burning due to their ingredients. After your session, you can apply your usual skincare. Please refer to this page or the user guide card/ manual for more tips.
How often should I use it?

For Stamp-Deep Mode, use the device 1–4 times per week.

For Slide-Daily Mode, use it 3–4 times per week.

Refer to this page or the user guide/manual for full guidance.
Is it normal to feel warmth or tingling?

During treatment, you may feel a gentle warmth and a mild tingling sensation — both are completely normal and simply mean the device is active and working as intended. These sensations should remain comfortable throughout your session.

If anything feels uncomfortable, reduce the intensity level or stop the session. Always start at the lowest setting and build up gradually as your skin gets used to the treatment.
Do you offer international shipping?

Yes, we ship worldwide. Shipping times and rates may vary depending on your region.

Please note that any customs duties or import taxes applicable in your country are the responsibility of the customer. You'll receive a tracking number by email as soon as your order ships.
What’s included in my Aura-M SkinBooster Device purchase?

Each MYRSKN Aura-M Device set includes:

  • The Aura-M SkinBooster Device.
  • Two interchangeable head attachments (Face & Eye).
  • Free SkinBooster Gel
  • Type-C charging cable.
  • User Guide.
  • Fabric carrying case.

Can I use the device with oils or thick creams?

Avoid using heavy oils, lotions, or thick creams while operating the device, as it may cause irritation due to the ingredients. You may use them after your treatment sessions.

Only conductive SkinBooster Gel should be used during the treatment for proper conductivity, hydration, and safety.
How do I clean my device?

After each use, gently wipe the metal surface with a soft, damp cloth. Avoid soaking or rinsing the device under water.
Can I use it after fillers or cosmetic procedures?

Always consult your doctor or licensed provider. It’s recommended to wait 2–4 weeks after cosmetic procedures before using the device.

When is it not safe to use?

Please consult your doctor before use if you have any underlying health condition, are undergoing medical treatment, or are unsure whether this device is right for you.

Avoid using the device if you are pregnant, breastfeeding, or currently undergoing treatments or procedures that may irritate the skin.

It should not be used by:

  • Individuals with severe skin or body conditions, acne, dermatitis, or allergies
  • People with wounds, inflammation, or those feeling unwell
  • Those who have metal, plastic, or silicone implants in the treatment area
  • Anyone under the influence of alcohol or medication that increases sensitivity.
  • Any care or surgery that may irritate the skin. Consult your doctor or licensed provider
Return Policy

We want you to be happy with your purchase. If you change your mind, you may return your device within 14 days of delivery — provided it is unused, in its original packaging, with all accessories and seals intact.

Because this is a personal care device, we are unable to accept returns once it has been used, for hygiene reasons. To start a return, email us at customerservice@myrskn.com with your order number and we'll take care of you.

Refunds are processed within 5–7 business days of receiving your return.